Registering 

To register with the practice, you will need to complete the New Patient Registration Form. You can complete the form online by clicking on the link below. There is one form that covers both adults and under 16s, however we can only register a patient under 16 if a parent or legal guardian also registers at the practice.

Once you have been accepted as a patient, you will receive communication from us that you have been registered. Your medical records will then be transferred to the practice.

You will also be assigned a GP when you are registered. You can request your preference for which GP your records are assigned to. This will not affect how you book appointments and if you see a different clinician regularly.

Record Sharing 

By registering at the practice, you will be automatically signed up to share your electronic GP record with healthcare professionals caring for you elsewhere e.g. in community, hospital or urgent care services.  For more information please see the NHS England website. To change your consent or to discuss this please contact the practice.

Contact 

If you have provided a mobile phone number or email address, we take this as implied consent that we can contact you by phone call, text messages, voicemail and email. Please contact us if you would like to change this consent.

Non-discrimination Policy

The practice has a non-discrimination policy for accepting new patients. There are a number of reasons why you may not be able to register with your chosen GP. For example, you may live too far away. If this is the case, simply choose another GP in your local area.

Catchment Area 

Please check if you are in our catchment by entering your postcode in the map below. We are not able to register patients outside of our catchment area

See our appointments page for how to book an appointment at the Practice

Requesting medication

As you are newly registered at Park Crescent Health Centre, please can you let the surgery know if you are taking any medication(s), what you are taking and when you will need a prescription. Please allow at least a week for the surgery to issue your prescription. If you have not had a prescription from us before, you may be asked to have a review with a clinician before we can issue your medication. See our prescriptions page for more information

In order to ensure that your medication needs are assessed appropriately, we offer all new patients a medication review for all patients on regular medication.

You can request medication either by filling in our online form, on SystemOnline or the NHS app. If you do not have a log in for online services, please complete this form to register for online services or call Reception who will set this up for you.

Please note we do not accept prescription requests over the phone, unless a special agreement has been made with our pharmacy team.

Please allow 5-7 working days for all prescription requests.

Restricted Medications 

Please be aware we restrict some of the medications we prescribe at Park Crescent due to their addictive nature and associated negative side effects. This follows current best evidence for prescribing.

If you are currently on any of these medicatons when you join the practice, we will organise an appointment with you in order to discuss this and wean you off them.

The drugs in question come under the following categories

1. Benzodiazepines e.g. diazepam  - we do not prescribe this medication
2. Sleeping tablets e.g. zopiclone
3. Opiate based medication for non-cancer pain when used for more than 12 weeks e.g. zomorph, zapain

If you are uncertain the medication you are on comes under any of  these categories please ask the reception team who will forward a query to the pharmacy team and / or clinician as appropriate.

In order to ensure that your medication needs are assesed appropriately, we offer all new patients a medication review

Proxy Access 

Up until a child’s 12th birthday, parents can have proxy access to their child’s record and online services. Access to the detailed care record will be switched off automatically when the child reaches 12. For more information regarding this please see the NHS website

You can review this document to find out more about the legality around proxy access. 

If you would like to set up proxy access please complete our admin request form.

We are committed to providing equitable, inclusive, and compassionate care to all patients. In recognition of the ongoing challenges and limited access to gender-affirming healthcare within the UK, our practice has taken the decision to expand our registration policy.

We will now accept patients who identify as transgender, non-binary, or intersex, including those who reside outside of our usual catchment area, but you must be residing within the catchment of one of the below PCN's. If outside of our usual catchment area, you will need to complete a paper registration form to register with us currently 

• East & Central Brighton PCN: Includes Arch Healthcare, Pavilion Surgery, and Woodingdean Medical Centre.
• Goldstone PCN: Includes Charter Medical Centre and Trinity Medical Centre.
• North & Central Brighton PCN: Includes Montpelier Surgery and University of Sussex Health Centre.
• West Hove PCN: Includes Hove Medical Centre, Portslade Health Centre, and Wish Park Surgery.
• Dean's & Central Brighton PCN: Includes Saltdean & Rottingdean Medical Practice

This decision reflects our commitment to reducing barriers to care and supporting individuals who may otherwise struggle to access appropriate, respectful, and timely healthcare services. We aim to create a safe, welcoming environment where all patients feel seen, heard, and supported in their healthcare journey.

We acknowledge that there is more work to be done nationally to improve access and outcomes, and we are proud to take a proactive role in addressing this need within our community.

If you require a registration form in an Easy Read Format, please speak to reception who can provide you with a form in larger print. See our accessibility statements for advice on audio and visual impairments

Disabled patient access is also available at this practice, such as a nearby on-street disabled car parking space, a ramp entrance, disabled bathroom and lift facilities.

If you need assistance for an appointment, please call or speak to the Reception Team to inform us of what we can do to help. This can include wheelchair access information, interpreters and more.

This Practice welcomes assistance dogs including dogs in training. We can provide a tour for yourself and your assistance dog to create a familiar route throughout the building. Please contact Reception if you would like to organise this.

If English is not your first language, the practice has access to interpreters. Please inform reception staff and this assistance can be provided

We also have fact sheets that have been written to explain the role of UK health services, the National Health Service (NHS), to newly arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages: