Register With The Practice

New Patient Information

To register as a new patient, you will need to complete the New Patient Registration Form. You can complete the form online by clicking on the link below. There is a separate registration form for any new patient under 16, however we can only register a patient under 16 if a parent or legal guardian also registers at the practice. The questionnaire is also available at the surgery as a paper copy.

 

We also ask that you provide a copy of proof of identity and proof of address, these can be emailed to us at sxicb-bh.parkcrescenthc@nhs.net or brought in for a receptionist to see. 

 

Once you have been accepted as a patient, you will receive communication from us that you have been registered. Your medical records will then be transferred to the practice, please note these may take several weeks to arrive at the practice.

You will also be assigned a GP when you are registered. You can request your preference for which GP your records are assigned to. This will not affect how you book appointments and if you see a different clinician regularly. 

If you are on regular medication, please make a 20 minute appointment once you have signed up. This will allow us to stay on top of your health care needs. This can be booked with a GP or with Rachel Roberts, ANP

The practice has a non-discrimination policy for accepting new patients. There are a number of reasons why you may not be able to register with your chosen GP. For example, you may live too far away. If this is the case, simply choose another GP in your local area.

If English is not your first language, the practice has access to interpreters. Please inform reception staff and this assistance can be provided.

 

Please check if you are in our catchment area using the map below. We will need to make sure that you are in our area to register you.

 

Please be aware we have a 1 week waiting list for registrations currently, you will be sent a text message to confirm when you are registered.

 

If you have sent in a registration form without including necessary information such as the date of entry to the UK (if you are from abroad), or not providing consent options etc. we will try to contact you for an update. Please be advised that we hold registration forms for 3 months. If you do not reply in this time your registration form will be deleted.

Please double check your form before submitting. If you have selected telephone or email as your preferred method of contact you need to provide the information for us to be able to contact you. We will not be able to inform you of your registration, or contact you if we are needing more information without this, which can cause significant delays in us being able to process your registration.

Information for Newly Registered Patients

Urgent/Same day appointments

If you are unwell and you think you may need to be seen urgently, call our Reception Team on 01273 523623 who will put you on our duty list. This does not need to be at 8 am, however we do have a daily safe capacity for the duty list, so the earlier you call the more likely we will be able to assess your case on the same day. A clinician will then triage the information provided to them and contact you, either directly or through the Reception Team. You will be given advice by a clinician over the phone or booked in for a face to face appointment where appropriate.

Routine Appointments

Routine future appointments can be made by calling reception or by filling out an eConsult with your concern. The eConsult will be triaged by a clinician and we will contact you to book you into an appropriate appointment. Please note the eConsults are turned off periodically, this is reviewed on a daily basis according to staffing and capacity.

For appointments with Practice Nurses

Please call to speak to reception on 01273 523623. Appointments with nurses include but not limited to: chronic disease reviews (asthma & diabetes etc.), blood tests, pill checks, dressing changes & stitch removal.

WE DO NOT ACCEPT APPOINTMENT BOOKINGS OR PRESCRIPTION REQUESTS BY EMAIL

Requesting medication

As you are newly registered at Park Crescent Health Centre, please can you let the surgery know if you are taking any medication(s), what you are taking and when you will need a prescription. Please allow at least a week for the surgery to issue your prescription. If you have not had a prescription from us before, you may be asked to have a review with a clinician before we can issue your medication. See our prescriptions page for more information

You can request medication either by handing in your request in writing to the surgery, on SystemOnline or the NHS App. If you do not have a log in for online service please call Reception who will set this up for you or complete this form to register for online services.

Please note we do not accept prescription requests over our main phone number. 

Please allow 5 working days for all prescription requests.

 

Medications we do not prescribe

Please be aware we restrict some of the medications we prescribe at Park Crescent due to their addictive nature and associated negative side effects. This follows current best evidence for prescribing.

There are some medications that we will not prescribe and if you join the practice, already on these medications, then we will organise an appointment with you in order to discuss this and wean you off them.

The drugs in question come under the following categories

1. Benzodiazepines e.g. diazepam  - we do not prescribe this medication
2. Sleeping tablets e.g. zopiclone
3. Opiate based medication for non-cancer pain when used for more than 12 weeks e.g. zomorph, zapain

If you are uncertain the medication you are on comes under any of  these categories please ask the reception team who will forward a query to the pharmacy team and / or clinician as appropriate.

In order to ensure that your medication needs are assesed appropriately, we offer all new patients a medication review

Services for Young Adults

Tuesday Afternoon's Sexual Health Clinic for Young People

If you are a new patient registering with us and you are between the ages of 13-24 we offer a drop in and pre-bookable sexual health and contraception clinic every Tuesday afternoon. We will need to confirm the telephone number we have on the record for you to ensure that we speak to you directly. These appoinments can either be face to face or on the telephone depending on your preference and symptoms.

We also have STI testing kits that you can collect from reception during our opening hours. All you need to do is provide a sample (either a swab or urine sample), seal the sample in the envelope provided and post it the same day. Please note these sample packs are for under 25's only.

C-Card
The C-Card scheme is for young people to access free condoms and lube to improve sexual health. If you are aged between 13 and 24 you can join this scheme confidentialy and for free.
If you are over 16 you can now download the C-Card as an app on your smart phone, watch a quick video and answer a few questions to unlock the app. If you are under 16 you will need to visit SHAC to have a quick chat with a nurse who can then unlock the app for you to use.
Once you have the app unlocked you can show this to any C-Card sites for a pack of 6 condoms and a lube for free - no questions asked. You can collect a condom pack every 7 days and you can ask for more if you need them.
You can also request a home chlamydia and gonnorrhoea test kit and request free emergency contraception to under 25's.

RU-OK
If you are under 18 and you are struggling with drugs, alcohol and or have concerns about your sexual health you can contact RU-OK? This is part of Brighton and Hove's Adolescent Health Service. They can give you free confidential advice, guidance and support and can offer you school or studio based music activities to help you find a new focus or passion. They also provide preventative work, giving you more education and advice on sexual health and substances either through schools, communities, groups or individual bases. 

Temporary Residents

If you are ill while away from home you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Disabled Patient Facilities

Disabled patient access is also available at this practice, such as a nearby on-street disabled car parking space, a ramp entrance, disabled bathroom and lift facilities.

If you need assistance for an appointment please call or speak to the Reception Team to inform us of what we can do to help. This can include wheelchair access information, interpreters and more.

This Practice welcomes assistance dogs including dogs in training. We are able to provide a tour for yourself and your assistance dog to create a familiar route throughout the building. Please contact Reception if you would like to organise this.

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages: