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We are not booking any adult flu vaccines at the moment.

This is due to a shortage in our supply. 

Message updated 21/10/21

PCR - lateral flow

Welcome to Park Crescent Health Centre

"Our mission is to promote a healthy community through mutual understanding and respect”



COVID-19 3RD VACCINES update 18th October

 

We are aware that some of our patients who are immunocompromised have been sent letters from NHS England about booking a 3rd dose of Covid-19 Vaccine. THIS IS DIFFERENT FROM A BOOSTER VACCINE. 

If you have been sent a letter advising for you to urgently contact your GP or consultant and you are immunocompromised, please call the Brighton Racecourse on 0300 303 8060 or 119.


 Poster

 

Seasonal Flu Vaccination programme:

The surgery has now starting to allow booking into the our flu clinics this year. We apologise for the delay in being able to confirm dates with you but this was due to significant issues with lack of confirmation of delivery date from our provider.

As you may know the surgery is facing considerably higher demand than usual at the moment and as such our telephone lines are very busy during work hours. We are working on resolving this to enable better access. 

We ask that patients make use on on-line booking for their flu vaccinations; this process means that patients can pick their own appointment times.

We are also sending out invitations via SMS with the option for patients to confirm which is their preferred date; we will then allocate an appointment time and send a reminder to confirm this with you (please allow up to 1 working day to receive your confirmation). We hope this method with ease some of the pressure on the phone lines and our reception team. 

Flu Clinics:

Thursday 7th October : 5pm - 7pm (clinic full)

Saturday 9th October : 9am-11:30am (clinic full)

Saturday 23rd October : 9am-11:30am (available to book)

Due to the large numbers of patients who are attending for the flu clinic and the need to provide patients with a safe environment o be vaccinated in we ask the following:

We need to ensure that patient are socially distanced so please be aware of the following when you attend:

  • Please arrive as close to your appointment time as possible to avoid over crowding or long wait times
  • Please wear a face covering
  • socially distance yourself when queuing
  • Please wear clothing that will allow easy access to your arm. The clinic is a walk thru and hence you will be vaccinated in one of the waiting areas. 
  • Please do not attend if you have any Covid symptoms

Patients who are housebound or require flu vaccinations at home will be contacted shortly about this. These flu vaccinations will be done by the same visiting team that have been providing the Covid vaccinations. If you would like some more information then please do get in touch. 

Please note further flu clinics will be confirmed in the coming weeks 

 

Booking your own Telephone Appointment

 

The surgery understands that there have been frustrations for patients trying to book into an appointment with their chosen clinician. This was shown in the results of the GP Survey this year. We also understand that patients felt that there was not enough appointment capacity, and that many of the available appointments were booked into quickly when they were available. Often this involved long waits on the telephone before you had the chance to speak to one of the reception team.

 

The surgery is now offering patients the chance to book their own routine telephone appointment. This can be done on line using your SystemOnline or NHS App accounts. Patients can click on line and view all available telephone appointments with either our GP or ANP staff; and the process takes less than 5 mins. You can book non-urgent, routine appointments up to 5 weeks in advance. At the moment this service is only open to those teams and for specific flu clinics during winter, and for telephone appointments. We appreciate there is a frustration for patients who wish to book directly for a face to face appointment however the surgery must still adhere to the total triage model as advised by NHSE and as such you must first speak with a clinician before being booked in.

 

Nearly half our patients have access to this, so if you want to get set up then please contact reception who will be able to arrange this for you. SystemOnline access also provides you with access to:

-          Ordering repeat medication

-          Viewing your recent test results

-          View your Medical Record (at the moment this is from the date you request it however you can ask for historical access as well)

 

If you have no internet access then don’t worry, you will still be able to book appointments as usual by contacting reception.

 

If you think that you may need to be seen sooner then we ask that you complete an e-consult via the link on our website. This allows you be given advice based on your symptoms or directed to another health provider such as the Pharmacy. It also means that the surgery has necessary information to then be able to book you in accordingly.  

 

 

IMPORTANT INFORMATION ABOUT FACE COVERING

 

The surgery is requesting that all patients wear a face covering when they attend for their appointment. This is to ensure the safety of our staff and other patients.

This is particularly important as the surgery begins to offer more face to face appointments and you may be required to stay in our waiting rooms for longer periods.

If you do not have a suitable face covering on arrival you will be provided with one when you enter the building.

We understand that this is a difficult and challenging time, and some patients may find a face covering uncomfortable however we appreciate your assistance in this matter.

If you refuse to wear a face covering of any kind and you have not previously had a discussion with the clinician about this then they WILL NOT SEE you, and alternative arrangements will need to be made and another appointment may have to be booked. Please help us to keep our staff and patients safe.  

If you have any concerns about this then please contact us in advance of your appointment.

 


(Site updated 21/10/2021)
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