Urgent / Same day appointments

If you are unwell and you think you may need to be seen urgently, call our Reception Team (this does not need to be at 8 am) who will put you on our Duty list. A clinician will then contact you, either directly or through the Reception Team. You will be given advice by a clinician over the phone or booked in for a face to face appointment where appropriate.


Routine Appointments

Fill out an eConsult your concern will be triaged by a clinician and you will be booked into an appropriate appointment. If you cannot fill out an eConsult, please call us instead.

Please note, Reception cannot book face to face GP/ANP appointments without explicit instruction from a clinician.


For appointments with Practice Nurses, please call Reception on 01273 523623. This is including but not limited to: chronic disease reviews (asthma & diabetes etc.), blood tests, pill checks, dressing changes & stitch removal.




Requesting medication

If you have not had a prescription from us before, you may be asked to have a review with a clinician before we can issue your medication.

You can request medication either on the phone through Prescription Ordering Direct (POD) on 0808 6047678, SystemOnline or the NHS App. If you do not have a log in for online service please call Reception who will set this up for you.

Please allow 5 working days for all prescription requests.


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