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Latest News

National Flu Vaccination 2018 - Appointments are available to book in to

 

Although it seems a long way off given the period of warm weather we are experiencing, but Flu season starts on the 26th September 2018. We will be inviting eligible patients in for their vaccinations as usual, however this year Public Health have advised surgeries on three different types of vaccines: one for our over 65 year old patients, those eligible between 2-64 year, and a nasal spray for eligible children. As a result of this change and a high demand has been put on one supplier. This means that all GP surgeries and Pharmacies will be staggering the flu clinics throughout October and into November, as their sticks come in. The clinics have provisionally been set for:

Flu clinic - Thursday 4th October (5:00pm - 6:30pm)

Flu clinic - Saturday 13th October (9am - 11am)

Flu clinic - Saturday 10th November (9am - 11am)

Flu clinic - Thursday 15th November (5:00pm - 6:30pm)

Changes to the way you will receive your test results

The surgery is changing the way that you will receive the results of any test you have had. We will shortly be implementing a new system that means patients will receive an SMS indicating the result of any test. This has been done to keep patients better informed of their results, and also to lessen the demand on our telephone lines during the day.

Due to the broad range of tests being requested by the clinical staff, it may mean that patients can receive a number of messages dependant on the specifications of the test. Patients will be informed if they need to contact the surgery and the reception team will be able to ensure that by are seen by the most appropriate member of staff. There are certain tests for which a member of staff will contact you directly with the result however you will be told this when the test is done. 

During any blood test that you have in the surgery, you will be asked if you consent to receiving the result by SMS. If patients have already dissented or wish to dissent to SMS, or they do not have a mobile number then they will be informed by the surgery if there is any follow up action needed. This would normally be a telephone call or letter. If you wish to be communicated to in any other way, such as email, then please speak to a member of staff.

Patients are also advised that test results are available to view using our System 1 On Line. This also provides patients with access to booking appointments and requesting repeat prescriptions. Please speak to a member of the reception team if you wish to have access to this service.

 

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